Job Overview As part of the Human Resources Operations Services Team, the Human Resources Operations Specialist will support HR, business and functional leaders and employees across the US and Canada while also supporting global colleagues. The position is dedicated to efficiently and accurately handling a variety of HR transactions specific to the US and Canada, providing excellent customer service support and project leadership & support to the organization as needed. This role will interact with other HR functional areas to support work and integration in the US and Canada such as Payroll, Benefits, Compensation, Recruitment, Learning & Development, Compliance, Employee Relations and other enterprise functions. The position will be located in Juarez, MX and reports into the HR Operations Supervisor in Greenville, SC. A Day In The Life Work closely with HRBPs in the US and Canada each day to address various requirements and inquiries. Support HR Operational Services team projects including acquisitions, divestitures, and cross‑functional initiatives. Serve as Project Leader for initiatives, including enhancement work, functional improvements, training, and cross‑functional efforts. Independently manage projects or workstreams involving global HRBPs, COEs, IT, Finance, and other functions. Present findings, solutions, oversee testing, communication, training, implementation, and conduct meetings as required. Prioritize tasks and manage time efficiently to meet project deadlines and handle multiple responsibilities. Articulate project goals, expectations, and updates to team members and stakeholders to ensure projects stay on track. Be flexible and open to changes, adjusting project plans as needed to accommodate new information or shifting priorities. Be familiar with the requirements for US Payroll & Benefits systems and integrations necessary to ensure accuracy and troubleshooting when necessary. Efficiently and accurately enter, maintain & validate human resources transactions in SuccessFactors (Hubbell’s HCM system) and other HR systems as required—transactions may include onboarding new hires, separations, unemployment claims, employment verifications, and other employee life‑cycle tasks/documentation. Generate and amend employment documentation to ensure compliance with state, federal, and local requirements. Maintain strict confidentiality of employee data and transactions. Ensure timely resolution of tickets, emails, escalations & general inquiries in accordance with policies, procedures and the service model/agreement. Be responsible for employee data loads & imports to support mass changes in partnership with HR IT. Utilize system knowledge to understand business processes, identify gaps, opportunities, & system enhancements. Appropriately document & communicate suggestions to the team. Support implementation of approved improvements. Collaborate with HR teammates (HR Business Partners, Centers of Excellence, and HR Operational Services) to foster effective relationships and create a positive system and process improvements. What will help you thrive in this role? A college degree in Business, HR or a related field (preferred). Expert level English proficiency, required. Fluency in spoken & written English with the ability to deliver presentations clearly and confidently to diverse audiences. Understanding of U.S. Payroll & Benefits process and regulations. Previous HRIS systems support experience (SuccessFactors strongly preferred). Minimum 2 years experience in HR. Proficient in PowerPoint and exceptional Excel skills, including VLOOKUPs and pivot tables. Experience leading projects. Ability to manage multiple priorities simultaneously. Proven organizational skills with meticulous attention to detail. Exceptional time management; proactive, with a strong sense of urgency. Ability to perform under pressure and under tight deadlines. Customer service/customer‑facing skills. Demonstrated ability to excel in a fast‑paced, team environment. Analytical and troubleshooting skills. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. #J-18808-Ljbffr