About The Team & Mission We run the global backbone of PC manufacturing & automation for one of the largest electronics manufacturers in the world. Our team maintains 1,500+ servers and systems spread across factories worldwide. When something breaks or behaves strangely in a factory, production engineers open a ticket – or even better – our own monitoring detects it first, a robot starts troubleshooting, and in the best case it fixes the issue without any human ever waking up. Right now ~90% of incoming tickets are routed automatically, ~5% of all incidents are detected proactively by us, and ~1% are solved completely without human intervention. Our mission for the next 2–3 years: turn those numbers upside-down and reach 50% auto‑detection and 30% auto‑resolution while keeping the factories running 24/7. That means every team member spends part of the day firefighting and supporting the factories (real engineering support, not script‑reading helpdesk) and the other part building the exact tools that will make the firefighting obsolete. What You’ll Do (50/50) Support & Operations (~50%) Take ownership of incidents escalated from the factories or detected by our systems Live troubleshooting on Windows/Linux servers, SQL queries, virtualization, Kubernetes clusters, networking, etc. Document root causes and turn them into reusable runbooks or code Development & Automation (~50%) Build or extend internal tools, self‑healing scripts, monitoring alerts, auto‑remediation playbooks Turn the “I fixed it manually again” into “the robot fixes it from now on” Work with real production data at scale (Kafka streams, Grafana dashboards, large SQL/PostgreSQL databases) Ship code in C#, Python, PowerShell, Go, or whatever gets the job done best Continuously build & improve our observability, CI/CD pipelines, and infrastructure‑as‑code Our Current Stack (you don’t need to know everything – curiosity is enough) OS: Windows Server + Linux (Ubuntu) Databases: MS SQL, PostgreSQL Infra: VMware, Hyper‑V, Kubernetes, Proxmox VE Observability: Grafana, Prometheus, SQL Messaging: Kafka Scripting/Automation: PowerShell, Bash, Python Development: C# (.NET Core/6+), Python, occasional Go Tools: Ansible and our own Azure cloud platform Who We’re Looking For Genuine interest in technology and how it works 1 to 6 years of real‑world experience in IT operations, system administration, support engineering, DevOps, or SRE roles You have already troubleshooted real servers/databases/networks in production (not just lab or coursework) Comfortable with at least one scripting/programming language (PowerShell and/or Python is a big plus) Basic understanding of SQL and relational databases You get excited when you fix something manually the third time and immediately think “this should never reach a human again” Good English (written and spoken) – we are a global team Nice-to-have (but Not Required) First experience with Kubernetes, Kafka, Grafana, or C# Experience in manufacturing/industrial environments Contributing to open-source or personal automation projects What We Offer Real impact: every line of code you write directly affects hundreds of thousands of PCs built every day Perfect learning environment for juniors who want to grow extremely fast: you see production at scale, you break things, you fix things, you automate things Modern tools, greenfield automation projects, and senior colleagues who love mentoring Competitive salary + bonus + full benefits package (details disclosed in first screening call) Hybrid options – 3 days in office If you are someone who gets bored doing only ops or only development, and you want a role where you keep the factories running today while building the autonomous systems of tomorrow — this is probably the best junior‑to‑mid‑level position you will find in our industry. Send your CV and a few lines about the coolest thing you ever automated (or wish you had automated) to apply below. We read every application personally. Looking forward to meeting you! #J-18808-Ljbffr