We are currently looking for a strategic and business-oriented professional to oversee operational and commercial performance across multiple destinations in LATAM & Caribbean through external operating partners. This role will be responsible for ensuring operational consistency, financial follow-up, partner performance and relationship management across assigned markets. The position combines operational supervision, stakeholder management and business performance analysis within a regional and multicultural environment. Main Responsibilities Supervise operational execution across multiple destinations managed by external partners. Monitor service quality, operational KPIs and customer experience performance. Manage strategic relationships with partners and key stakeholders. Follow up on revenue performance, forecast accuracy and budget compliance. Analyze operational and financial performance to identify risks and improvement opportunities. Coordinate corrective action plans and escalation management processes. Participate in operational and commercial alignment meetings. Prepare regional reports and executive summaries for leadership teams. Ensure compliance with operational standards and agreed service levels. Collaborate with internal regional teams across operations, finance and commercial areas. Candidate Profile Bachelor’s degree in Business, Tourism, Hospitality or related field. Minimum 5 years of experience in regional operations, DMC management or multi-destination environments. Experience managing external partners and regional stakeholders. Strong financial and analytical understanding including revenue, forecasting and budgeting. Advanced English is mandatory. Strong organizational, communication and negotiation skills. Ability to work under pressure and manage multiple markets simultaneously. Availability for international travel. Preferred Experience Tourism or hospitality industry. Regional operational management. Partner performance management. International or multicultural environments. What the role offers Regional exposure across LATAM & Caribbean. Strategic visibility within the business. Interaction with senior leadership and external partners. Dynamic and international work environment. Opportunity to directly influence operational and business performance. This recruitment process is strictly confidential. Only candidates selected for the next stage will be contacted.
Multi-Destination Operations Manager – Latam & Caribbean
CONFIDENTIAL CAREERS
cancún, cancún
Publicado hace 7 días
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