Ready to put your skills to work? We might be the perfect match! We’re looking for a dedicated, bilingual professional with strong communication skills to assist potential clients through their legal intake journey. What You’ll Bring To The Team Experience in roles involving direct client interaction is highly desirable. Outstanding verbal and written communication abilities; capable of speaking clearly, professionally, and with empathy—even in complex or emotionally charged situations. Comfortable using computers, including Windows OS, web browsers, and basic internet tools. Proficiency in both English and Spanish is required. Work Schedule Training: Monday–Friday, 8:00 AM to 4:00 PM (GDL time) for 1–2 weeks. Regular Shift: Monday–Friday, 7:00 AM to 4:00 PM. Compensation & Perks Base Salary: $16,000 MXN per month Monthly bonus up to $5,100 MXN based on performance Food vouchers: $1,500 MXN/month (must start by the 5th of the month to be eligible the next month) 4% Savings Fund Contribution 15 Days Christmas Bonus (increases 1 day per year up to a max of 21) All legally mandated benefits included: vacation, IMSS, profit‑sharing, etc. What You'll Do Handle inbound inquiries from potential clients about legal matters—via phone or electronic communication. Conduct follow‑up calls to establish contact and guide clients through the intake process. Lead conversations to understand client needs and collect relevant information through structured questionnaires. Send legal documents for e‑signature and ensure completion. Work closely with your team to continuously improve the intake experience. #J-18808-Ljbffr