Position Objective Manage the design, documentation and continuous improvement of HR global process documentation by drafting, formatting and managing the lifecycle of Policies, SOPs, WIs and related materials. This role ensures compliance with documentation standards, analyzes current practices, version control, and audit requirements, while gathering process information, mapping workflows and translating them into clear procedures. The analyst also supports continuous improvement by identifying gaps, embedding key controls, collaborating with stakeholders, escalating automation requests to the HR Tech team, supporting training efforts, and ensuring systematic updates within the project tracking system (Jira) and document repository. Main Activities Assist in drafting, formatting and updating HR processes documentation, including Policies, SOPs and WIs. Analyze existing processes to identify improvement opportunities using data collection, root cause analysis, and stakeholder input. Participate in HR efficiency or standardization projects (including training participants). Ensure adherence to established standards for naming conventions, document versioning, formatting and lifecycle management. Maintain version control, change logs, and ensure timely periodic reviews of documentation. Maintain the HR document repository and ensure all documents remain accurate, current and accessible. Conduct quality checks to verify clarity, consistency and completeness of documentation. Support collection of process information from internal stakeholders for document updates and creation. Create and update process flowcharts to support written documentation. Track and follow up on document review and approval workflows. Update project management system (Jira) with task status, following Agile methodology. Identify gaps between documented and actual processes and propose improvements. Provide guidance to users on templates, standards and documentation requirements. Manage and organize with the audit team in the HR annual audit. Serve as backup of the Process Operation Coordinator. Be responsible for managing global Process Operations training for sharing methodology, services and team support. Support and collaborate with the Data Governance Office to implement best practices in data governance. Be the reference for good data governance for HR (data classification, data definition, data quality, data lifecycle, etc.). Be the facilitator for data-related issues within HR. Support business analysts in designing and presenting concrete solutions related to business needs while ensuring data quality and implementing the right controls to ensure data reliability. Skills Lean Six Sigma (e.g., flow chart, Pareto diagram) Desired core tools (AMEF) Documentation management (Standard Operating Procedures, Work Instructions, Formats, Policies and SIPOC) Version control and document management Risk management (identification and escalation) Languages: English - French (desired) Google and Microsoft product management Desired diagramming tool (Visio desired) Desired project management tools (Jira) Technical writing Audit and compliance awareness Education Bachelor's Degree in Administration, Engineering or similar. Professional Experience 3 years in Documentation Management (ISO) / Continuous Improvement Roles Language Fluent in Spanish written and verbal. English advanced (Min. 80%) written specifically. French or German is an advantage. Acknowledging the Power of Diversity BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs, and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead! For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning. #J-18808-Ljbffr
Hr Process Operations Analyst
BRP
Santiago De Querétaro, Santiago De Querétaro
Publicado hace 4 días
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