Company Description Jamesway Chick Master Incubator Company Inc. is a global provider of commercial Poultry Incubation Products and Services. Jamesway is a privately held company, headquartered in Cambridge, Ontario, Canada and operates subsidiaries in the United States, United Kingdom and China. Jamesway is a leader in the poultry industry, committed to innovation and excellence. We specialize in developing state-of-the-art incubation products that meet the evolving needs of the poultry sector. Our team is driven by a passion for delivering high-quality, reliable, and innovative solutions that empower our customers. Today, Jamesway is one of the top three brands worldwide in Poultry Incubation and has a customer base reaching every corner of the world. Description & Scope The HVAC Solutions Support Specialist will assist field specialists in the start-up and fine tuning process of Jamesway HVAC systems, as well as assisting customers who require HVAC remote assistance and support with the troubleshooting process. The role requires communication with the R&D department, reporting areas for improvement in programming codes based on the efficiency of the field operational systems, internal/external documentation development and any technical support required by the HVAC solution team designers. Duties & Responsibilities Utilize programming software to verify parameters and assist with troubleshooting (Internally & externally) including restore, replace and reconfiguring processes of legacy systems. Participate in testing and validation activities to ensure control systems function as intended. Assist in simulations and on-site testing to validate control strategies and system performance. Collaborate with experienced engineers, gaining knowledge and expertise in HVAC systems and control design. Assist in creating documentation related to Jamesway HVAC systems processes as start-ups, updates, upgrades, requirements, etc. Provide support to field service teams during system installation and troubleshooting. Support HVAC solutions designers’ team with technical packages development. Engage in continuous learning to deepen understanding of HVAC systems and control software. Stay informed about the latest industry trends and advancements in control systems technology. Improvement of existing control systems by suggesting enhancements or identifying issues. Customer-orientated and commercial awareness. Strong interpersonal and collaboration skills. Results-oriented and proactive problem solver. Qualifications College Diploma/Bachelor's degree in Electrical Engineering, Engineering Technology or a related field and 2-5 years experience in control systems software design. Basic understanding of industrial HVAC systems; willingness to learn and develop expertise. Experience with PLC programming (e.g., Siemens, Schneider, Allen-Bradley). Basic knowledge of control theory and automation principles. Strong analytical and problem-solving skills. Good communication and teamwork skills; willingness to collaborate and learn from senior engineers. Ability to travel to customer sites as needed for system commissioning and support. Why Join Us Be part of a team that is dedicated to innovation and excellence in the poultry industry. Collaborate with a passionate and skilled team to bring groundbreaking products to market. Enjoy opportunities for professional growth and development. Competitive salary. Employee Assistance Program. 3-weeks vacation. How to Apply Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to Jamesway is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.