ADVANCED ENGLISH SKILLS REQUIRED - HIGHSCHOOL DIPLOMA OR EQUIVALENT REQUIRED. This position provides high-quality telephonic support to potential new law firm/attorney customers through a legal intake process. RESPONSIBILITIES Receive intakes for legal situations from potential new clients via electronic or telephonic sources. Make multiple follow-up calls to potential new clients with the goal of making successful contact. Discuss their legal situation and prompt the intake contact to answer a series of questions to determine qualification for the legal intake. Send legal documents for signature to contacts and follow-up for signing. QUALIFICATIONS Previous experience in a direct customer contact position is preferred. Customer service orientation. Excellent written and verbal communication skills. Basic PC knowledge, working knowledge of Windows operating systems, internet and mainstream web browsers. SCHEDULE Monday - Friday 9:00 AM - 6:00 PM SALARY AND BENEFITS Monthly base salary $***** pesos (weekly net $3,450 approx) + monthly bonus $500. Food stamps (after 3 months). 4% savings stamps. 15 days Christmas bonus. All Mexican law benefits apply. This is a fully on-site position in Guadalajara, Jalisco. Pay: from $16,****** per month. EDUCATION High school or equivalent (required) LANGUAGE Advanced English (required) Work location: In person #J-18808-Ljbffr
Bilingual Intake Agent (Zapopan)
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zapopan, zapopan
Publicado hace 6 días
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