At Rapido Solutions Group , we connect fast-growing U.S. companies with top global talent. From Guadalajara and León , we create career opportunities that bridge Mexico and the U.S. logistics industry. We value diversity, joy, and passion , fostering a dynamic workplace where people grow both personally and professionally. Our goal is to be the best place to work , offering wellbeing programs, social initiatives, and real career growth. Benefits $500 MXN punctuality bonus Extra shift bonuses for evenings or weekends Competitive salary + bonuses for evening and weekend shifts Ongoing training and career development Responsibilities Respond to customer inquiries via phone, email, or chat Coordinate pickups, deliveries, and schedules Track & trace shipments, providing real-time updates Resolve issues with carriers and operations teams Maintain service documentation and compliance reports Qualifications Excellent verbal and written communication in English (B2 level) Strong problem-solving and conflict-resolution abilities Ability to multitask and manage priorities effectivelyCustomer-focused mindset and positive attitude Calm and professional under pressure Opportunity to grow within the logistics and customer service industry Dynamic, bilingual, and multicultural work environment #J-18808-Ljbffr
Customer Service & Operations Rep
RAPIDO SOLUTIONS GROUP
san juan de ocotán, san juan de ocotán
Publicado hace 7 días
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