Overview Lutron is seeking a System Sales Engineer (SSE) based in Mexico City to support its sales efforts by addressing technical challenges, educating customers and partners, and serving as a trusted technical resource. The role requires strong knowledge of Lutron systems, integration practices, industry standards, and emerging technologies within the lighting and intelligent building systems market. Responsibilities Conduct technical and product launch training / CEUs on new products, systems, features, market trends, etc. for Sales & Pre-sales team, specifiers, integrators, customers, Prepare & upkeep of technical documentation - such as competitive analysis, brand standards, IT requirements, App notes etc. Support new products and feature release through field testing via early adopters and beta sites. Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summits. Customer demonstrations & in-field mock-ups for any custom request of Sequence of Operation or device/system functionality. Support CCR, API request, cyber security and IT compliance questionnaire requests from projects for your region. Continuous research & self-coaching to become subject matter expert (generalists). Joint sales call for technical meetings & presentations for key specifiers/customers/key accounts. Qualifications Bachelor’s degree in engineering, architecture, lighting design, or a related technical discipline. Minimum 5 years of experience in the lighting industry, with exposure to lighting controls, architectural lighting, or adjacent building technologies preferred. Excellent verbal and written communication skills, with the ability to collaborate effectively with both customers and internal cross-functional teams. Proven ability to present technical solutions clearly and confidently to a wide range of audiences, including designers, engineers, integrators, and end customers. Advanced technical writing skills, capable of producing clear documentation, application notes, and customer-facing technical guidance. Valid driver’s license with willingness to travel approximately 50% within Mexico and up to 25% across Latin America, supporting customer engagements, trainings, and project activities. Fluent Spanish and English required. Experience working across multiple Latin American markets or multicultural environments is a plus. Lutron Electronics is an Equal Opportunity – Affithic Action – Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age,disability or genetics. #J-18808-Ljbffr