Role Overview Johnson Controls is a global leader in smart, healthy, and sustainable buildings with operations in over 150 countries. We are committed to driving innovation and excellence in building technologies and integrated solutions, and we are passionate about developing top talent across the globe. We are looking for an IT Technical Analyst. Responsibilities Administer all IT systems and recommend efficient modifications to improve efficiency and reduce cost of operations. Provide advanced technical expertise and resolve high‑priority issues across technology domains. Serve as Level 2 support for internal customers with issues related to IT infrastructure and application services. Perform system monitoring, audits, and updates to ensure proper functioning of IT systems. Make recommendations for improvement. Identify and resolve technical issues and maintain security of the company’s computer systems. Comply with SOX controls and ensure compliance with IT internal policies. Assist in the development and maintenance of IT systems and databases using programming code in Visual Basic, C#, HTML, JavaScript, VB6, .NET Framework, SQL, and ZPL. Qualifications Bachelor’s degree in IT, Computer Science, or a related field. +5 years of experience in IT support or a related field. Experience with ERP, QMS, and MES applications, such as SAP, PLEX, Oracle. Bilingual Spanish and English (High requirement). Familiarity with IT service management tools and ticketing systems. Knowledge and experience in software development using C#, VB, HTML, JavaScript, and SQL. Experience in database management including SSIS development. Excellent communication skills and ability to work effectively with both technical and non‑technical users. Benefits Comprehensive benefits package. Opportunities for professional growth and development. Supportive and inclusive work environment. Commitment to work‑life balance and employee well‑being. Engagement in meaningful projects that make a difference. Contract Fixed‑term contract / project EEO Statement On‑site Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion, in accordance with its commitment to labor equality and non‑discrimination. #J-18808-Ljbffr