Manager, Stadium Exterior Security - Match Day Only Department: Tournament and Venue Operations Employment Type: Fixed Term Contract Location: Monterrey Description The Manager, Stadium Exterior Security – Match Day Only is responsible for overseeing all exterior security operations for FIFA match days in Monterrey. This includes the Last Mile, Outer Perimeter, and PSA/VSA screening areas, ensuring full compliance with FIFA policies, venue safety plans, and match‑day directives. Key Responsibilities and Oversight Operational Delivery – Last Mile & Outer Perimeter Oversee Private Security personnel deployed across Last Mile infrastructure, Outer Perimeter access points, pedestrian corridors, vehicle mitigation zones, hostile vehicle mitigation structures, parking lots, protest monitoring areas, and other out‑of‑stadium facilities. Ensure deployments align with approved Dot Maps and Venue Safety & Security Plan zoning. Maintain operational integrity of the stadium outer perimeter and prevent unauthorized access to controlled zones. Oversight of PSA/VSA Operations Directly manage and supervise the Stadium PSA/VSA Specialist and Crowd Management Specialist. Ensure screening operations at PSA and VSA locations are fully integrated within the broader exterior security architecture. Align screening throughput, crowd flow, and perimeter security posture. Identify operational gaps and implement corrective measures. Crowd Flow & Perimeter Integrity Monitor spectator approach routes and density conditions within the Last Mile footprint. Support mitigation of congestion and bottlenecks prior to entry screening. Ensure controlled transition from the public domain to secure perimeter. Co‑ordinate tactical adjustments to deployment when required. Compliance & Standards Ensure Private Security personnel enforce perimeter control and screening measures in accordance with FIFA directives. Confirm proper installation and positioning of barriers, fencing, signage, and vehicle mitigation measures. Monitor adherence to approved security zoning and escalation protocols. Identify deviations from operational planning and implement corrective actions. Incident Management & SOC Coordination Monitor, document, and report exterior security incidents within Last Mile, Outer Perimeter, PSA, and VSA zones. Immediately escalates significant issues to the FIFA Stadium Safety & Security Senior Manager and SOC. Support coordinated incident response in alignment with FIFA Security directives. Provide timely and accurate situational updates through established reporting channels. Participate in post‑incident reviews where applicable. Stakeholder Liaison Coordinate operationally with Stadium PSA/VSA Specialist, Crowd Management Specialist, Private Security supervisors, and Stadium Operations. Act as a liaison with Law Enforcement agencies and city/host‑city representatives responsible for public domain security. Ensure clarity of roles, responsibilities, and escalation pathways across all exterior security layers. Reporting & Administration Maintain accurate operational records for exterior deployment, perimeter control, and incident management. Submit match‑day updates and post‑match summaries as required. Support compliance verification, audits, and operational validation processes. Your Profile Accountability: Demonstrate commitment to responsibilities, analyze behavior objectively, take responsibility for actions, and learn from mistakes. Decision‑Making: Identify and rapidly decide in critical situations, take initiative and calculated risks, explore alternatives, and respond promptly to unforeseen circumstances. Inclusivity: Share information across all levels and divisions, influence others, and maintain a network of support contacts. Initiative: Seek unconventional solutions and produce fresh ideas. Innovation: Generate new ideas and explore unconventional solutions. Leadership: Lead contacts, encourage teamwork, delegate authority, and achieve efficient use of team skills. Vision: Understand organizational impact, anticipate decision consequences, grasp corporate mission, and formulate strategic plans. Education & Qualifications Relevant professional certifications in event operations or safety management are an advantage. Work Experience Minimum 5 years of experience in security operations, preferably in major events, public domain security, or large‑scale crowd environments. Experience supervising or coordinating Private Security services. Strong understanding of layered security architecture (Last Mile, Outer Perimeter, Screening). Experience coordinating with Law Enforcement and public agencies. Major event or international tournament experience is an advantage. Languages Fluent in English. Spanish and/or French proficiency is a plus. Technology Proficiency in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools. Benefits Medical, dental, vision, disability insurance, life insurance, and 401(k) retirement plan. #J-18808-Ljbffr