Job Description This department is responsible for receiving, analyzing, and answering credit operations within established time and manner, always following the policy and quality criteria. This role is also in charge of finding proper solutions to document verification, insurance and purchasing requests from the dealers and help them to ensure the correct delivery of the credit requests. Responsibilities This role offers dealers assistance with their credit applications, analysis and purchasing queries either via e-mail or phone calls. Full knowledge of credit policy and procedures. Delivery of daily reports. Comply and assure risk and fraud policy. Call times in control. Qualifications Bachelor’s degree in administration, accounting, economics or related. +1 years of experience in customer service, credit analysis or related. Desirable financial institution or banking background. Intermediate/Advanced English skills (will be evaluated during interview). Customer Service experience (telephone support). Teamwork and collaboration. Good communication skills, both written and oral. GM Financial is an Equal Opportunity Employer. We do not discriminate against any applicant or employee based on race, color, age, gender, marital status, national origin, religion, sexual orientation, gender identity, gender expression, veteran status, disability, or any other that undermines human dignity and aims to nullify or impair people’s rights and freedoms. #J-18808-Ljbffr